Mar 8, 2011 - 'Do not allow attachments to be saved or opened that could. In fact, all Outlook Express does is prevent access to certain types of file which. I've received an email with many attachments. I want to save them all at once - but 'Save all attachments' is grayed out, with no clue as to why. Details: • Office for Business 2016, Windows • Email account is an Exchange account • There's no tooltip or other clue on the greyed out button I can't think of any more details to add. The only non-standard thing about my setup is, I'm on a metered connection (with Outlook set to be allowed to use it) and I set Outlook's download preferences to only download headers at first to save data. But I've downloaded the whole of this email. I'd like to find out what's disabling 'Save all attachments' and find a way to un-disable it - I often receive emails with many attachments and I prefer to download them all this way. Hi Nicholas, Thank you for your post, I would like to ask some information to narrow down the issue: 1.) T he Mac OS version ( Apple icon > About this Mac > Overview > provide the OS version details). 2.) The screenshot of the issue (grayed out email attachments). 3.) Check if the issue also occurs on (OWA). 4.) Check if this problem occurs on a specific kind of attachment or to all emails with attachments. Give us the details of the attachment, provide a screenshot if possible. 5.) Please provide us a sample of the affected email, save as (.eml) file (drag the affected email to the desktop) and send to us via. S o that we can have a test on our side. Looking forward to your updates. Best Regards, Ruel. Hi Nicholas, Thank you for providing the information. Please also provide the build number of Outlook, Example is 15.30 (170107). On OWA, try to forward the same email to yourself and another user and check if you can open the attachment on the Outlook client. If the attachment works then check if your internet connection is good when attachments are downloaded. If allowed by your organization you can turn-off “Auto Proxy Discovery” or “Automatic Proxy Configuration” on (System Preferences > Network > Advanced > Proxies). If the issue still occurs, we may need to collect the logs when the issue is reproduced for further analysis. Please kindly refer to the following article to collect the relevant logs: To protect your privacy, I have created a workspace to collect the logs and the way to enter the workspace is contained in this. Looking forward to your updates. Best Regards, Ruel.
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How Do I Access a Shared Mailbox on Outlook 2011 for Mac IMPORTANT: In order to access an Microsoft Exchange shared mailbox, the manager of the shared mailbox must have granted you permission. A manager can submit a request for permission to our Help Desk at 919-530-7676 or [email protected]. • Open Outlook Contacts and click the Contact Group button on the Home tab of the Ribbon. • Type a name for your group in the group name field. The default text is Untitled Group, which is displayed in edit mode ready for you to change by typing as long as you don’t click away from the input field after Step 1. As with most other fields in Outlook, you can click the group’s name field to change it at any time. • (Optional) Select the Use Bcc to Hide Member Information check box. It’s good etiquette to hide member information so that when you send messages to the group, private e-mail addresses are not displayed to everyone in the group, and so that private addresses can’t be forwarded to non-group members. • Add members to your group in any of the following ways: • Double-click and type names and e-mail addresses in the member list. • Drag contacts from Outlook contact lists, folders, and search results into the message list. • Click the green Add button on the Group tab of the Ribbon. • When you’re done adding contacts to your new group, click the Save & Close button on the Groups tab. 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Add a person who is not in your contacts or with whom you haven't recently exchanged email Click Add, and then type the person's email address. Prevent message recipients from seeing the addresses of other group members Select the Use Bcc to hide member information check box. Remove a member Click the member, and then click Remove. • Click Save & Close. The group appears in your Outlook contacts, and you can send messages to the group exactly as you would to one person. |
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